HR Knowledge Assistant
Give every employee a straight answer on policy in seconds, and give HR its week back.
Implementation. Built on your own policy set, with citations on every answer.
HR leaders, people managers, and the IT teams supporting them.
The same questions arrive every week, answers vary depending on who replies, or one person has become the single point of truth for what the handbook says.
What it gives you
Answers in seconds, at any hour
Time off, benefits, payroll, conduct, onboarding. The questions that make up most of an HR inbox, answered the moment they are asked.
The same answer every time
Policy answered consistently regardless of who is asking or who would have replied. Consistency is a compliance asset as much as a service one.
A citation on every answer
Each response names the document it came from, so an employee can check it and HR can stand behind it.
A policy set worth having
The cleanup that makes the assistant possible finally settles which version of each policy is current. That is worth owning whether or not the assistant goes live.
Onboarding that scales
New starters ask the obvious questions freely, without rationing them against someone's calendar.
Visibility of what people ask
A record of the real questions, which shows where policy is unclear and where the handbook is silent.
Clean routing for the sensitive cases
Performance, grievance, accommodation, termination and pay reach a person every time, with the context attached.
Room for the work that matters
Routine volume clears itself, so your team spends its week on the conversations that need someone in the room.
Answered from your handbook, with the source attached.
- 01An employee asks
Carry-over, eligibility, notice, conduct — the questions that fill an HR inbox.
- 02Grounded in your policies
Your handbook, agreements and policies, after the cleanup that settles which version is current.
- 03Answered with a citation
The document named underneath, so the employee can check it and HR can stand behind it.
Performance, grievance, accommodation, termination and pay route to a human every time, with the context attached. The assistant writes to no system and makes no employment decisions.
We clean up the policy set, build the assistant on top of it, and put a citation under every answer — with performance, grievance, accommodation and pay routed to a person every time.
The cleanup is half the value
An assistant grounded in a contradictory document set will give contradictory answers, confidently. For most HR teams the tidying is not preparation for the real work. It is the part that finally settles which version of each policy is current.
Grounded in your documents, not the internet
Every answer comes from your handbook, your agreements and your policies, with the source named underneath. Employees get certainty, and HR gets a record it can defend.
The line that does not move
Anything with legal or personal consequence goes to a person: performance, grievance, accommodation, termination, pay. The job is to clear the routine volume so your team has time for the rest.
What you keep
The code and the data·Your existing relationships·Approval and control·The ability to stop·The off switchWhat that means
What it looks like from the employee's side
Three exchanges with a working HR assistant. They are the three things worth checking before you put anything in front of employees: does it cite its source, does it stay inside its remit, and does it hand off the cases that need a person.
Start with a 45-minute briefing.
No pitch. We’ll map your situation against what actually works and tell you honestly where to start.