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How to Get AI Ideas From the People Closest to the Work

Ask for a burden, not an AI pitch.

Ask for a burden, not an AI pitch. Find the step that repeatedly slows someone down, build with the person who understands the job, and let the team see what changed.

Won’t people just suggest things that can’t work?

Some will. That’s why the request is about the awkward part of the day, not about AI.

1. Ask for a burden.

The task. Which step repeatedly interrupts or slows the work?

The reason. Why is it awkward, and what exceptions matter?

The improvement. What would be easier for the person doing it and the next person receiving it?

A fictional example: build with the person who understands the job.

The idea
A field coordinator helps define a draft handover summary from approved job notes.
The coordinator
Supplies the exceptions.
A technical partner
Handles the appropriate setup.
The next shift
Tests whether the summary is useful.

2. Let the team see what changed.

Give the contributor time to test, share the credit and explain the decision, even if the idea doesn’t proceed.

Practical check: Avoid a competition for the most agents built. A removed step or better handoff may be the stronger result.

Read more: Why Did Everyone Stop Using the AI Tool? · Where to Start with AI: Pick a Problem, Not a Tool

The example is fictional. This is general guidance, not advice for your situation.