We start where you are.
Work our team has led — IT advisory, solution delivery and the software we have built. People, process, information and technology treated as one system, with change management on every engagement.
Your starting point sets the plan.
We assess where you are — maturity, constraints, and what is already in flight — and size the work to it. Some clients need a roadmap first; others need the first thing built.
People, process, information and technology, together.
Technology problems are rarely only technology problems. We work across all four, and each story below shows which it touched.
- People
- Process
- Information
- Technology
Process depth, transformation and change.
Deep process expertise and experience leading enterprise transformation — with change management on every engagement, and a specialty in bringing AI and other new technology into how people work.
IT Advisory
Strategy, operating model, governance, portfolio and architecture.
IT strategy and multi-year roadmap
A technology strategy built from the business's own drivers, and a multi-year roadmap sequenced, costed and funded.
- Process
- Technology
AI strategy and roadmap
More than twenty AI opportunities assessed and ranked, and a roadmap leadership used to decide what to pursue, how to scope it, and what their policy should say.
- People
- Process
- Technology
IT integration after an acquisition
Two technology estates brought together after an acquisition — mapped, decided and sequenced, with assurance through the work.
- People
- Process
- Information
- Technology
IT separation for a divestiture
A divested business separated from its former parent's technology: every dependency identified, day-one needs defined, and the exit sequenced.
- People
- Process
- Information
- Technology
Fractional AI advisor
Six months in a role the company had not had before: which AI tools to use, where to implement them, and how to bring people along on them.
- People
IT operating model: engage, plan, build, operate
An IT function reorganized around the whole life of the work — engage, plan, build, operate — with clear ownership at every stage.
- People
- Process
Moving to product-centric IT
IT moved from projects to products: long-lived teams aligned to business capabilities, funded for outcomes rather than one project at a time.
- People
- Process
Service management design
IT service management designed — the catalogue, service levels, and the incident, request, problem and change processes beneath them.
- Process
- Technology
IT governance
IT governance designed so the right people make technology decisions at the right level: decision rights, forums and the policies behind them.
- People
- Process
Architecture governance
Architecture governance projects follow because it makes their work faster: standards, reference patterns and a review that decides things once.
- Process
- Technology
AI Centre of Excellence and governance
An AI Centre of Excellence designed and stood up — an operating model and governance, not a platform — so AI uses are approved quickly and safely.
- People
- Process
- Technology
Automation Centre of Excellence and governance
An automation Centre of Excellence designed and implemented — an operating model and governance, not a platform — so automation runs as a program rather than a pilot.
- People
- Process
- Technology
PMO and stage-gate delivery
A PMO set up with stage gates, reporting and a monthly rhythm, sized to the portfolio the business actually runs.
- People
- Process
IT portfolio management: build and force rank
An IT portfolio built from every piece of demand, force-ranked on a method leadership agreed first, and run as a monthly practice.
- Process
- Information
Application portfolio rationalization and management
Every application inventoried, assessed on value and condition, and given a decision — with application portfolio management set up to keep it current.
- Process
- Information
- Technology
IT cost model and showback
An IT cost model built with finance that reconciles to the ledger, and showback that shows each part of the business what its technology costs.
- Process
- Information
Enterprise capability modelling
Enterprise capability models built across telecom, oil and gas, financial services and the public sector — including a university and a city.
- Process
- Information
Business architecture
Business architecture describing how the organization works — its capabilities, processes and information — as the baseline for change.
- People
- Process
- Information
Procure-to-pay mapping and requirements
Procure-to-pay mapped end to end, from requisition to payment, and turned into requirements the business signed off.
- People
- Process
Solution Delivery
Microsoft, automation, AI and data — built and put into use.
SharePoint audits for AI readiness
A significant number of high-risk issues found before any assistant was switched on, an information architecture designed, and a rollout decision made on evidence.
- Information
- Technology
SharePoint migrations
Content moved into SharePoint Online in a structure that was designed rather than copied, with what should not survive the move left behind.
- Information
- Technology
Purview deployment
Microsoft Purview deployed in phases — classification, protection and retention — so sensitive content is treated as sensitive.
- Information
- Technology
Workflow automation across finance, HR, IT and supply chain
Power Automate workflows taking manual steps out of finance, HR, IT and supply chain processes.
- Process
- Technology
Micro-apps
Small Power Apps built for specific jobs — where a full application would be too much and a spreadsheet too little.
- Process
- Technology
Copilot and Claude rollout
Copilot and Claude rolled out to real users: prompting, reusable catalogues, role-specific opportunities, and boundaries for larger AI and automation projects.
- People
- Process
- Technology
HR agent
An HR agent built in Copilot Studio, grounded in the organization's own HR content, answering employees' questions when they need them.
- Information
- Technology
Finance agent
A finance agent built in Copilot Studio, taking routine work off the finance team and keeping their time for the judgment calls.
- Process
- Technology
IT help desk agent
An IT help desk agent built in Copilot Studio, taking common questions off the service desk so people handle the work that needs a person.
- Information
- Technology
Invoice processing with UiPath
Accounts payable invoices read with Document Understanding, processed by UiPath robots, and run from Orchestrator.
- Process
- Information
- Technology
Tax data automation with UiPath
The data gathering and reconciliation behind tax filings automated with UiPath, leaving the tax team to review rather than compile.
- Process
- Technology
IT onboarding and offboarding with UiPath
User onboarding and offboarding across systems automated with UiPath, so joiners are set up and leavers removed consistently.
- Process
- Technology
Field ticket and production data automation
Field tickets and production data read with Document Understanding and keyed into the systems that need them by UiPath robots.
- Process
- Information
- Technology
ERP integration and data warehouse feeds on Azure
The ERP connected to the systems around it on Azure, with data flowing both ways — and the same platform feeding the data warehouse.
- Information
- Technology
Data integration and analytics hub
Inventory, pricing and related sources brought into one place with an analytics capability on top, so analysis ran on current data instead of stale extracts.
- Information
- Technology
Power BI builds: dashboards and integrations
Power BI dashboards and the data integrations behind them, so reporting draws directly from the source systems.
- Information
- Technology
Enterprise dashboarding
Enterprise dashboards giving leadership one view of how the organization is performing, with measures brought together from across it.
- Information
- Technology
Industry Advisory
Energy commercial systems and operations across crude, natural gas, NGLs and refined products: selection, assurance, scheduling and reconciliation.
ETRM selection and program set-up — midstream crude
Every commercial process mapped from deal to settlement, a system selected on scripted demonstrations and total cost of ownership — then the program planned, budgeted and staffed, with assurance through delivery.
- Process
- Information
- Technology
ETRM program reset and recovery
Brought in by senior business stakeholders to reset an ETRM program: new program leadership, governance and steering rebuilt, and the integrator's plan brought under management.
- People
- Process
- Technology
ETRM risk assessment
A risk assessment across the entire scope of an ETRM program, which set off a SWAT-team remediation of the risks it found.
- Process
- Technology
Pipeline nominations and scheduling, through to settlement
Across several engagements: pipeline nomination through to settlement assessed and re-specified for system replacement — evaluations, RFPs and roadmaps, including terminal inventory.
- Process
- Information
- Technology
Volumetric reconciliation across terminals and refineries
Volumetric reports audited back to source across a network of terminals and refineries, then rebuilt in Power BI on figures that trace to their origin.
- Process
- Information
- Technology
Software Built
Software we designed and built, from our own product to platforms for clients.
ClarityArc Vision
An IT portfolio management platform we built because the portfolio discipline we set up in engagements kept decaying once we left.
Read the work ↗Integrated equine facility management
An integrated management solution for a full equine facility — its boarding and its training school — built to run from one system.
Read the work ↗Online sports platform
A consumer online sports platform, designed and built as custom software for the business that runs it and the users who play on it.
Read the work ↗K-12 online education portal
An online education portal for K-12, designed and built as custom software for the organization and the people who use it.
Read the work ↗Terminal inventory prediction
A data science solution that predicts terminal inventories, giving the business a forward view to plan against rather than only a record of what happened.
Read the work ↗Pipeline hydraulic model: working prototype
A working prototype of a pipeline hydraulic model, modelling how product moves through the pipe.
Read the work ↗Tell us where you are starting from.
Bring the situation you are in. We will tell you where we would start, and whether it is worth doing now.